ABOUT US:

MediaConcept is a family-owned and operated online retailer based in San Francsico Bay Area California USA. We are "Elektron", "Egreat" "Xtreamer",  "Mede8er" and "Digitech HDX" authorized seller.

Since 2001, we are dedicated to bringing innovative and user-friendly products to consumers at an affordable price. We are accustomed to first-class service and the best values on the web, that is because we are experts on delivering the freshest technologies available and is always in tune to what's hot and what's not.

We offer the fastest shipping service any where, we will start shipping your product to you within 4 hours from receiving your payment if your payment was received between 8am and 5pm PST (Monday through Saturday). Otherwise it will be shipped the next business day. 

CONTACT US:

              For questions or comments, you may contact us at the following Email:

sales@mediaconceptusa.com

support@mediaconceptusa.com
Return policy:
 
We accept exchanges on defective products within 7 days of the original invoice date.
It is the buyer responsibility to pay and shipping the product for return.
We will at our own discretion either repair or replace the product.
Returning the product to you is at our expense.
If you choose to return an item within Seven 7 days of the original invoice date and request
a refund, we will charge a 20% restocking fee.
The original shipping and handling charges will not be refunded. The return of the product
is at your expense.
If after 30 days from the invoice date your product proves to be defective, please contact
the manufacturer for warranty information.
We will only accept a return if it is returned in the original undamaged manufacturer’s packaging.
You must ship the returned item in a shipping box wrapped in approved shipping materials such as
bubbles wrap to protect it.
We will reject all returns if they are not properly boxed or sent without a box.
If returned product is found not to be defective or if contents are missing or the packaging is not in
"like new" condition, a 30% restocking fee will be added.

V I D E O       P H O T O       M U S I C       D A T A       N E T W O R K          2010 MediaConcept